Gaya APA
Ross, Joel E.. (1999).
Total Quality Management ;Text, Cases, and Readings / Joel E. Ross (ed. 3).
London:
St. Lucie Press.
Gaya Chicago
Ross, Joel E..
Total Quality Management ;Text, Cases, and Readings / Joel E. Ross.
ed. 3
London:
St. Lucie Press,
1999.
Buku.
Gaya MLA
Ross, Joel E..
Total Quality Management ;Text, Cases, and Readings / Joel E. Ross.
ed. 3
London:
St. Lucie Press,
1999.
Buku.
Gaya Turabian
Ross, Joel E..
Total Quality Management ;Text, Cases, and Readings / Joel E. Ross.
ed. 3
London:
St. Lucie Press,
1999.
Buku.