Artikel

Meningkatkan kualitas pelayanan perpustakaan dengan pendekatan bilingual

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Penilaian

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This article is aimed to describe how to improve the quality of library service with the bilingual approach. Good library service is service done quickly, on time, correctly, and with fun. Library sevice quality is the hallmarks of the library services that are expected to fulfi ll the users’ need. Library service with the bilingual approach is library service that utilizes the usefulness of two languages, Indonesian and English, in all service activities in a balanced way.The steps to improve the quality of service are strategic planning, user-oriented service, humanresource recruitment, provision of funds, and commitment.

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Ketersediaan

Lib 2017005

J 020 Lib

Perpustakaan A. Yani

Tersedia namun tidak untuk dipinjamkan - No Loan

Informasi Detail

Judul Seri

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No. Panggil

J 020 Lib

Penerbit

Surabaya : Perpustakaan STAIN KUDUS., 2014

Deskripsi Fisik

ii ,10 hlm, 24 cm

Bahasa

Indonesia

ISBN/ISSN

23550341

Klasifikasi

020

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Libraria, Vol 2,No 1, Januari-Juni 2014

Subjek

service quality - Bilingual approach

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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