Bibliografi; hlm.293-308. Indeks; hlm.309-318.
Bibliografi: hlm. 260-278. Indeks: hlm. 279-286.
Indeks hlm.159-161
Judul asli: Basic marketing research. Indeks hlm. 538-540.
Judul asli: Basic marketing research. Indeks hlm. 407-408.
Judul Asli :Transitional Justice, Oxford dan New York: Oxford University Press, 2000.
Judul asli: How to use qualitative methods in evaluation.
Bibliografi hlm. 373-376. indeks hlm. 377-382.