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Memperebutkan loyalitas pelanggan :
The relathionships between with the producers and customers are essential in today's business world. The customers' needs are varies, from the product quality, price, packaging to products' pretige they have. Many products have the same type and function in meeting the consumers' need. Thus, the difference among them are them are the service sectors. Through the concept of good service and different from the competitors is expected to create a good and sustainable relathionships between consumers and producers. The services will create customers' loyalty, and at the end, it will stimulate recommendation of the products that will lead to promote new customers.ifa.
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