Reformasi birokrasi telah menjadi kebutuhan untuk memperbaiki sistem penyelenggaraan pelayanan publik dan mendorong iklim investasi di Indonesia pada khususnya dan untuk memajukan kesejahteraan umum sebagaimana diamanatkan oleh konstitusi.
Packaging of information is one of development and innovation to improve library services. Definition of packaging information is a process to reprocess the existing information from one form to another better and interesting, The purpose of packaging of information is to bring information resources to users for easy, precise and quick. In this paper described the shapes, stages of the process …
The role of the librarian, growing over time. Now librarians not only serve the circulation of books, but are required to provide information in a rapid, precise, accurate and efficient in terms of time and cost. Librarians are required to develop the competencies that exist within himself to support the creation of quality services in the library. This paper discusses the role of librarians in…
Indonesia mulai membuka kebijakan investasi asing di sektor usaha ritel pada tahun 1998. Dengan berlakunya kebijakan ini, pengusaha ritel asing mulai menancapkan kukunya di Indonesia. Salah satu bisnis yang berkembang dengan pesat mulai saat itu adalah pembangunan pasar modern dengan ragam jenisnya seperti hyper-, super-, dan minimarket. Seiring dengan munculnya pasar-pasar modern tersebut, war…
In a library a reference service should be able to give satisfaction to the users by answering the question by referring to the reference source. As a reference room should provide comfort to the users, so the users can use it as well as possible.
The dissable (difabel) students are a part of academic society that have rights to access information resources and library services. This paper tries to describe UIN Sunan Kalijaga Library’s efort to provide some adaptive tools and an atmosphere supporting for the dissable or students accessiblility. This article shows that managers of this institution support policies in favour of the dissa…
The existence of the library indicates information services. The service shows two interrelated variables: the provider on the one hand and consumers on the other. Because of relation between service provider and customer satisfaction, then the service should be increased from time to time. Library services also needs to be improved. Increased library services must be appro…