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Aplikasi customer relathinship management [CRM] dalam layanan informasi di Pe…
Customer relationship management is a marketing strategy that builds profitable business relationship with selected prospect customers and the aim is to create customers loyalty. The CRM concept is appropriate when applied at library services, in order that the library can provide satisfied information services which will create library user loyalty. In addition, the application of CRM in libra…
- Edisi
- PalimpsestTahun II, Nomor 2, Desember 2010 - Mei 2
- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 020 Pal
Kritik atas peran komunikasi dalam manajemen krisis :
When the crisis occurs in some companies recently, the role of public relations in carrying two-way traffic communication with stakeholders, both internally and externally, becomes more important and strategic. This two-way traffic communication is aimed at creating mutual understanding and supports of the implementation of policies that have been outlined and enhancing a positive image. Dialec…
- Edisi
- Kalamsiasi3, Nomor 1, Maret 201071-78
- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 300 Kal
Marketing Public Relation di sekolah menengah atas Ta'miriyah Surabaya : Siti…
NIM: D03301250. Bibliografi hlm 73-75.
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xiii, 75 hlm, : 28 cm.
- Judul Seri
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- No. Panggil
- K T-2005 023 KI
Peran public relations hotel Inna Tretes dalam menjaga loyalitas konsumen : U…
NIM: B06304035. bibliografi hlm. 93-95.
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- xi, 95 hlm. : ilus ; 28 cm.
- Judul Seri
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- No. Panggil
- K D-2009 040 KOM
Evolusi shari'ah dan wacana fiqih :
Shari'ah has always been deemed as an integral part of Muslims life. As a binding and commanding divine law, Shari'ah has in other words been internalized in the being and existence of Muslims through their obidience and regular practice. The question that this paper tries to naswer is whether Shari'ah is divine and transcendent, or is it evolving from being transcendent to becoming mere ideas …
- Edisi
- Islamica4, Nomor 2, Maret 2010248-260
- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 2X7.4/4 Isl
Kritik atas peran komunikasi dalam manajemen krisis :
When the crisis occurs in some companies recently, the role of public relations in carrying two-way traffic communication with stakeholders, both internally and externally, becomes more important and strategic. This two-way traffic communication is aimed at creating mutual understanding and supports of the implementation of policies that have been outlined and enhancing a positive image. Dialec…
- Edisi
- Kalamsiasi3, Nomor 1, Maret 201071-78
- ISBN/ISSN
- -
- Deskripsi Fisik
- -
- Judul Seri
- -
- No. Panggil
- J 300 Kal
Aplikasi customer relathinship management [CRM] dalam layanan informasi di Pe…
Customer relationship management is a marketing strategy that builds profitable business relationship with selected prospect customers and the aim is to create customers loyalty. The CRM concept is appropriate when applied at library services, in order that the library can provide satisfied information services which will create library user loyalty. In addition, the application of CRM in libra…
- Edisi
- PalimpsestTahun II, Nomor 2, Desember 2010 - Mei 2
- ISBN/ISSN
- -
- Deskripsi Fisik
- -
- Judul Seri
- -
- No. Panggil
- J 020 Pal
Membangun relasi sosial melalui komunikasi empatik : perspektif psikologi kom…
Empathy is one of the important elements in communication. It is the basic mode of communication, especially for adults. Emphatic communication is effective when it is based on the awareness for understanding, care and attention between the communicator and communicant. The are some principles that should be applied, such as entire, morals, trying to understanding, belief, eye contact, smile, a…
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- Komunika4, No. 1 Januari-Juni 201014-31
- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 2X7.205 Kom
Strategi public relations IAIN Sunan Ampel Surabaya dalam membangun opini pub…
This study is focused on analyzing the IAIN strategy of public relation in creating public opinion. Referring to this focus, this study tries to uncover whether the IAIN strategy of public relation is effective to create internal public opinion, and the source from whice internal publi perceive information about IAIN policy. In answering the questions, qualitative and quantitative approuches ar…
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- Qualita Ahsana05, Nomor 03 200369-87
- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 2X0/8 Qua
Korelasi antara KBM agama Islam dengan hasil belajar agama Islam siswa SMAN X…
Growth of tecnology at the moment very fast. The fast growth can affect negative and positive to the rising generation. One of effort able to prevent negative impact to education of religion. August values of religion expected can overcome negative impact of growth of technology. Student participant in SMA is some of the rising generations obtaining education of religion in school. This researc…
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- Analisa16, No. 1, Januari - Juni 2009111-124
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- J 306.605 Ana
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah